REFUND AND CANCELLATION POLICY
Our focus is complete customer satisfaction. In the event, if you are displeased with the services provided, please contact our customer service team within 24hrs of service completion. In case the given reasons are genuine and proved after our investigation, we will provide a complimentary service. Please read the fine prints of each service before booking it for all the details of the service purchased.
For Cancellations, contact our customer service team on 8080720000 (between 8am to 6pm, Monday to Sunday), or cancel via your app 2 hours before your service time.
We hold the right to cancel a service in case of –
Unable to establish contact with customer at service time
Unable to locate customer’s vehicle
Vehicle parked on public roads / property
If a service is cancelled which is prepaid for, refund will be initiated within 24hrs of cancellation.